Shipping & Returns

Returns Policy

You may return most new, items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We ship to virtually any address in Australia & New Zealand.  Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are based on cube rates. Flat rate shipping within Australia is $15 for short boots and $20 for Tall boots.  For order from NZ shipping rates will be quoted per order.

All pricing is in Australian dollars and includes GST